Basic Data Protection Regulation (EU) 2016/679

The Privacy Policy covers the collection and use of personal data that may be collected when you contact us, for example, when you visit our website, when you request, book or purchase services, or when you call us. Please take a moment to read the document below, which will inform you about how this website handles your personal data, how and for what purpose this data is used, and how we ensure the protection of your data.

Your privacy rights are of the highest priority, and we are committed to protecting those rights.

All further obligations under data protection law that may go beyond this data protection declaration remain unaffected.

Why does this website collect personal data?

This website collects and uses your personal information to provide you with exemplary customer service, to allow convenient access to our website, and to provide an optimal range of services. In addition, your personal information helps us keep you informed of the latest product announcements, special offers and other developments that we think may be of interest to you.

If you are not interested in being kept up to date on the latest developments and current product and service information, you can let us know at any time.

What data is collected?

There are a number of situations where your personal information may help us to provide you with better service. For example, you may be asked to provide personal information when you initiate a transaction. You will only be asked to provide information that is relevant to the situation. This may include your name, mailing address, telephone number, e-mail address and preferred method of contact or credit card information. In addition, this website collects information for market research purposes in order to get to know our customers better and thereby provide you with more effective service. Furthermore, this website collects data on customer activity on our website. This data allows this website to determine what information is most useful to our customers and what areas of our websites and Internet services are of most interest to them.

When does this website share personal information?

This website takes the protection of your privacy very seriously. this website assures you that it does not sell or rent your contact information to other vendors. In order to provide you with exemplary service, this website may share your personal information with legal entities, but they are required to protect that information in accordance with the Privacy Policy. At times, it may be beneficial for this website to provide certain of your personal information to other companies with whom this website has entered into a strategic partnership or who work on behalf of this website to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and maintain customer data, provide customer service, evaluate your interest in our products and services, conduct customer research, or conduct customer satisfaction surveys. These companies are also required to protect your personal information in accordance with our Privacy Policy to protect privacy rights. At times, this website may be required by law or legal process to disclose your personal information.

How does this website protect your personal information?

This website takes precautions, including administrative, electronic, and physical procedures, to protect your personal information from loss, theft, and misuse, as well as from unauthorized access, disclosure, alteration, and destruction.

The Website uses industry standard SSL (Secure Sockets Layer) encryption in some places. This ensures the confidentiality of your personal and credit card information when you transact over the Internet.

You can also help us by taking precautions to protect your personal information on the Internet. Change your password often. Use a combination of letters and numbers, and always use a secure Web browser.

Integrity of your personal data

This site has safeguards in place to ensure that your personal information is always accurate, complete and up to date for its intended uses. Of course, you have the right to access and change the personal information you provide at any time. You can help us ensure that your contact information and preferences are accurate, complete and up to date. You may also request a copy of your personal information by contacting us at the email address listed below.

Cookies and Other Technologies

As is common on many other company websites, this website uses “cookies” and other technologies to gain better insight into which areas of our websites are most popular, how our visitors move around the site, and how much time they spend in different areas. In addition, this website uses cookies and other technologies to ensure that our online advertising is effective and actually attracts customers to our products and services. This website uses cookies and other technologies to analyze traffic on our website so that we can further improve its design and functionality, and to study the effectiveness of communications with our customers. Furthermore, this website uses cookies to better tailor the website to your needs and to provide you with even more convenience when navigating each visit.

Like most websites, we automatically collect and store certain information in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamps, and clickstream data.

In some of our email messages, this website uses what is called a “click-through URL” that is linked to content on our website. When you click into such a URL address, you pass through our web server before arriving at the actual destination web page. This website tracks this “click-through” data to determine interest in certain topics and to measure the effectiveness of communications with our customers. If you wish to avoid having such data collected, simply do not click into any text or graphic links in e-mails.

In addition, this website uses “pixel tags” (tiny image files) that provide information about which areas of our website customers have visited, or measure how effective customer searches of our website have been.

Pixel tags also allow this website to send email messages in a format that customers can read. It also allows us to verify that emails have been opened to ensure that this website only sends messages that are of interest to our customers.

Our commitment to protecting your privacy

As mentioned above, this website takes the protection of your privacy rights very seriously. To ensure the security of your personal information, this policy is communicated to all employees and security measures to protect privacy rights are strictly implemented within the company.

Use of external tracking services

This website uses the following external tracking services:

Google Analytics Universal Tracking
Google Tag Manager
Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, by activating IP anonymization on this website, your IP address will be truncated beforehand by Google within Member States of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.

You can prevent the storage of cookies by selecting the appropriate settings on your browser software. Please note that in this case you may not be able to use all the functions of this website.

You can prevent the collection of data your use of this website (including your IP address) as well as the processing of this data by Google by downloading and installing the browser plugin available at the following link http://tools.google.com/dlpage/gaoptout?hl=de.
You can further prevent the collection by Google Analytics by clicking on the following. An opt-out cookie will be set, which will prevent future collection of your data when visiting this website: Disable Google Analytics.

You can find more information on the terms of use and data protection of Google Analytics at: http://www.google.com/analytics/terms/de.html and at http://www.google.com/intl/de/analytics/privacyoverview.html.

This website uses Google Analytics via IP masking to ensure anonymized collection of IP addresses.
Please note that we still use Google Analytics to analyze data from AdWords and the double-click cookie for statistical purposes. If you do not wish this to happen, you can deactivate this via the Ads Preferences Manager at http://www.google.com/settings/ads/onweb/?hl=de.

Questions about the protection of personal rights

If you have any questions or concerns about the privacy policy, please contact us. To do so, send us a message (see below for contact details).

Of course, you can ask us what data about you is processed, where this data comes from, what it is used for and to whom it is transmitted. Likewise, you can of course correct incorrect data or have inadmissibly processed data deleted. The provisions of the Data Protection Act apply.

This website is entitled to change the privacy policy from time to time. If significant changes are made, a notice will be posted on our website along with the updated version of the Privacy Policy.